Monday – Friday 9:30am – 5:30pm
Out of hours support is available for equipment on a best effort basis. Please Email firstname.lastname@example.org
11 Redleaf Business Park
Turvey Ave, Donabate
Co Dublin, Ireland
GPS Co-Ords: 53.4914, -6.19300604
Note: Delivery options are not available to first time renters, you need to present I.D at our store for the first rental.
We offer delivery options for the convenience of our customers however as they are provided by a third party we cannot be held responsible for late deliveries or issues with the transport. We will of course always try our best to resolve problems as soon as possible and we have had very few problems with our service providers but when equipment is being shipped distances there is of course a risk. We would always recommend customers picking up from one of our offices so they can check the equipment before the rental. Some items are not suitable for courier delivery; please ask.
You must be present to sign for the equipment. You need to check all equipment on receipt and any problems or missing items should be reported to us immediately and before you use any of the equipment by calling the main office on +35318075759 or if out of hours you can email email@example.com. If you call us an hour before your shoot starts there is usually very little we can do.
Nationwide Deliveries – Overnight deliveries are with Nightline Couriers and cost €25 (ex VAT) for the first item and €10 (ex VAT) for each additional item each way. Orders must be confirmed and booked in the day before the equipment is being sent. Delivery is the next day and can be anytime between 9:00 and 17:30. You must be present to sign for the equipment. If you are not available between these hours then this service may not be suitable. The courier company will not call ahead of delivery.
We usually send the equipment down the day before the shoot begins, this is to allow the customer time to check the equipment is working correctly and nothing required is missing, it then gives us some time to resolve any issues. If you are only checking the equipment an hour before your shoot begins we are limited in what we can do to assist.
If you have any problems you can call our offices during business hours or out of hours you can Email firstname.lastname@example.org.
Dublin Area Deliveries
In the Dublin area we use Pony Express. They provide a same day delivery service to most areas in Dublin. The cost per delivery is as follows:
Rentals up to €200 (ex VAT) – €35 (ex VAT) each way
Rentals between €200 (ex VAT) and €300 Euro (ex VAT) – €30 (ex VAT)
Rentals over €300 (ex VAT) – €25 (ex VAT) each way
If you do not receive an acknowledgement Email please re-send or call us